Products returned for credit must be pre-approved by Quality In Flow LTD. Requests for credit will only be accepted up to one week after the purchase. Products returned for credit must be returned in original packaging with all accessories and documentation included.

In the case of multiple products purchased as part of a promotional kit or single stock keeping unit (SKU), all products in such kit or SKU must be returned for such kit or SKU to be credit eligible. Incomplete product returns will not be accepted for credit.

Products will not be eligible for credit return if the product is defaced, altered, damaged, or is otherwise in non-saleable condition.

Compact disposable units cannot be returned.

Credits will be issued against buyer’s account only; no cash refunds will be issued.

A 10% handling fee associated with the order cancellation will apply.