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General company & product info

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  • How can I open support ticket?

How can I open support ticket?

Simply contact us at [email protected] or open a ticket online HERE (www.qinflow.com >> Support & Services >> Open Support Ticket).

  • General information
    • Who are we?
    • What is QinFlow Ltd?
    • What is QinFlow Inc?
    • What does the name QinFlow mean?
    • Who founded the company?
    • When was the company founded?
    • How was the company funded?
    • Where is the company incorporated?
    • Where is the company headquartered?
    • Where are the company's offices?
    • How many employees work for QinFlow?
    • Who are the key executives?
    • Who are the members of our advisory (scientific) board?
    • Who are the key customers?
    • How long has the technology been in commercial use?
    • What quality standard does the company have?
    • How do I find a rep near me?
  • Portfolio overview
    • What are the various blood/IV warming options that QinFlow provides?
    • What are the performance differences between the devices?
    • Are your products clear for USA distribution?
    • Are your products clear for EU distribution?
    • Are your products clear for distribution in Canada?
    • Are your products clear for distribution in Australia and New Zealand?
    • I am looking to equip my ground transport vehicles; what configuration do you recommend?
    • I am looking to equip my air-medical transport helicopters; what configuration do you recommend?
    • I am looking to equip my ED / Trauma Bay; what configuration do you recommend?
    • I am looking to equip my OR / ICU; what configuration do you recommend?
    • What are the key benefits of your underlying technology?
    • What are the key considerations for selecting a blood/fluid warmer for an EMS agency?
    • Why supporting rapid intermittent flows is a core requirement from a blood/fluid warmer?
    • What are the differences between Warrior AC and Warrior AC Station?
  • Customer support
    • How can I open support ticket?
    • What is your support process?
    • What are the Preventive Maintenance (PM) requirements for the equipment?
    • What are the standard warranty terms?
    • Does the company offer premium service packages?
    • How do I clean the equipment?
    • What is the service life for the equipment?
  • Education resources
    • Do you offer online training options?
    • Can I get a copy of the product literature?
    • Do you offer a Train-the-Trainer program?
    • Do you offer on-site training?
  • Regulatory Notes
    • What Are The Indications For Use?
    • What Is The Intended Use?
    • Who Are The Intended Users?
    • What Are The Contraindications?
    • Can the Devices Be Used To Warm FFP?

Company Locations

Contact us

North America Headquarters

QinFlow Inc.
811 E. Plano Parkway STE 114
Plano TX 75074
[email protected]
+1 (512) 609 9651

EMEA Headquarters

QinFlow Ltd.
23 Ha-Yetsira St, Petah Tikva
4951251, Israel
[email protected]
+972 54 560 4361

Worldwide Contact

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